Advice and assistance with complaints
If you are unsure whether you can make a complaint to the Commission, contact our free Queensland-wide information and enquiry service. We can arrange an interpreter if required.
- phone 1300 130 670, TTY 1300 130 680
- email: firstname.lastname@example.org
We can give confidential information about your rights and responsibilities under the Anti-Discrimination Act and the Human Rights Act, but we cannot provide legal advice.
If you need help putting your complaint in writing, we will try and refer you to someone who can assist you. In some cases we may be able to provide help ourselves.
If we can’t deal with your complaint, we will try to refer you to an agency which can help you.
Legal advice and assistance
If you need help lodging a complaint, you can contact Legal Aid Queensland and ask to be booked into a Discrimination Advice Clinic.
You can also contact any of the following Community Legal Centres to ask for assistance in making a discrimination complaint:
- Caxton Legal Centre
- Basic Rights Queensland
- Queensland Advocacy Inc (in relation to people who have mental illness, intellectual disability or cognitive impairment)
- Cairns Community Legal Centre
- Townsville Community Law
You can search for a community legal centre in your area by going to the NACLC website.
Alternatively, the Queensland Law Society can refer you to a private lawyer.