Race case studies
The race case summaries are grouped into two categories: court and tribunal decisions, and conciliated outcomes.
- Race discrimination: summaries of court and tribunal decisions
- Race discrimination: summaries of conciliated outcomes
Court and tribunal decisions are made after all the evidence is heard, including details of loss and damage. The full text of court and tribunal decisions is available from:
Conciliated outcomes are where the parties have reached an agreement through conciliation at the Queensland Human Rights Commission.
Court and tribunal decisions
Respecting cultural practices
Type of outcome | Queensland Civil and Administrative Appeal Tribunal decision |
Contravention | Discrimination |
Attribute | Race |
Area | Education |
Outcome | Complaint upheld |
Orders |
Private written apology The student not to be unenrolled for failure to comply with uniform policy in relation to hair |
Year | 2020 |
Summary The tribunal found that the hair-cutting ceremony for the eldest son is a tradition or cultural practice associated with the Cook Island/Niuean culture, and part of that cultural practice is that the ceremony should take place at a time chosen by the parents. The timing for the ceremony in this case was substantially and genuinely motivated by, and in furtherance of, the culture that the boy’s parents seek to practise. The tribunal held that in the circumstances, the cultural practice and its timing is a characteristic of the attribute of race. The tribunal held that the threat to unenroll the boy amounted to excluding him from the school, as well as unfavourable treatment in connection with his education. It said that excluding a child from school is a serious step to take, and has the potential to cause dislocation, emotional distress and embarrassment, and long-lasting effects on the child’s perception of their place in a community. In balancing the impacts of the school uniform policy on the boy with the disciplinary purpose of the policy, the tribunal considered the application of the policy in this case was not a reasonable requirement. It is not reasonable to apply dress standards without exception, where the exception is required for reasons based on race. Rules regarding appearance, such as the school uniform policy, are not regarded as discriminatory merely because the rules are not identical for males and females, if taken as a whole, one sex is not treated less favourably than the other. In this case, the tribunal considered the policy as a whole, and concluded that it does not treat boys less favourably than girls. In conclusion, the tribunal found there had been unlawful discrimination of the boy on the basis of race, but not on the basis of sex. The tribunal did not award compensation, as the boy had been allowed to attend school without having his hair cut, and there was no suggestion that the boy had suffered any injury or emotional distress. However, the school was ordered to make a private written apology to the boy’s mother, and the tribunal ordered that insofar as the uniform policy may form part of a contract, it is void to the extent that it imposes an obligation on the boy to cut his hair. Taniela v Australian Christian College Moreton Ltd [2020] QCAT 249 (10 July 2020) Appeal The appeal tribunal concluded that when the test was correctly formulated and applied, there was no direct discrimination. However, the appeal tribunal considered there was no mistake in the tribunal’s findings of indirect discrimination. This means the complaint was still upheld and the orders that the tribunal made remain in force. Australian Christian College Moreton Ltd & Anor v Taniela [2022] QCATA 118 (9 August 2022) |
Language ability a characteristic of race
Type of outcome | Queensland Civil and Administrative Appeal Tribunal decision |
Contravention | Discrimination |
Attribute | Race |
Area | Administration of State laws and programs |
Outcome | Appeal upheld |
Year | 2016 |
Summary The Commission intervened in the appeal and made submissions about language as a characteristic of race, and imposing a term in indirect discrimination. Section 8 of the Anti-Discrimination Act 1991 extends the meaning of discrimination on the basis of an attribute to include the characteristics of an attribute. The decision of the tribunal was set aside on two of the five grounds of appeal, both of which were questions of law. The Appeal Tribunal found:
In discussion about direct discrimination and section 8, the Appeal Tribunal considered:
The decision to dismiss the complaint was set aside, and the complaint was remitted for reconsideration before the same tribunal members who heard it at first instance. Xi v WorkCover Queensland [2016] QCATA 134 (23 May 2016) |
Comments to be taken in context
Type of outcome | Anti-Discrimination Tribunal Decision |
Contravention | Discrimination |
Attribute | Race |
Area | Supplying goods or services |
Outcome | Complaint dismissed |
Compensation | Not applicable |
Year | 2005 |
Summary The client complained of race discrimination in the provision of goods or services. The tribunal said that in the context, the statement by the solicitor was a rebuke or retort in response to a malicious statement, and the solicitor would have responded in a similar fashion if someone not of Bosnian ethnic origin had implied he was a Nazi. Joldic v Adams Luca [2005] QADT 36 (1 December 2005) |
Derogatory racial descriptions of workers
Type of outcome | Anti-Discrimination Tribunal Decision |
Contravention | Discrimination |
Attribute | Race |
Area | Work |
Outcome | Complaint upheld |
Compensation | $1,500 |
Year | 1997 |
Summary Approximately 80% of workers in the factory were Spanish-speaking, most of whom were of Salvadorean origin. The Spanish-speaking workers were referred to as The tribunal accepted that the terms were used in a derogatory way to treat workers of Salvadorean origin less favourably at work, and therefore represented discrimination which is prohibited by the Act. (Complaints about other conduct were not accepted as constituting discrimination.) The tribunal awarded the man $1,500 for hurt and humiliation. Rodriguez Rivas v Allerton Investments Pty Ltd [1997] QADT 6 (31 January 1997) |
Conciliated outcomes
Demeaning racial comments ignored
Type of outcome | Conciliation |
Contravention | Discrimination |
Attribute | Race |
Area | Work |
Outcome |
Financial compensation Apology |
Year | 2021–2022 |
Summary The company said in response to the complaint filed with the Commission that the employment of the woman’s colleague and a number of her supervisors had been terminated, but did not otherwise admit to most of the incidents alleged in the complaint. The company and the complainant came to an agreement including general damages and an apology to the complainant for her treatment in the workplace by her colleague and the inaction of her immediate supervisors. |
Racist comments and sexual harassment leads to resignation
Type of outcome | Conciliation |
Contravention | Discrimination and sexual harassment |
Attribute | Race |
Area | Work |
Outcome |
Financial compensation Written apology and statement of regret Anti-discrimination training |
Year | 2017–2018 |
Summary The complainant also alleged he had been subjected to sexual harassment, including making jokes about performing oral sex on his supervisor and customers to finalise sales. The complainant eventually resigned from his position after his complaints did not resolve the issues. At conciliation, the supervisor refuted the allegations raised against him, and said that his working relationship with the complainant had initially been a positive one in which they enjoyed working together, but that the complainant had performance issues. The representative from the organisation expressed his shock at the complaint and his disbelief that there was a poor workplace culture within his organisation, and agreed to remedies to support staff. The parties agreed on the following settlement during conciliation:
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Different pay rate based on race
Type of outcome | Conciliation |
Contravention | Discrimination |
Attribute | Race |
Area | Work |
Outcome |
Implement an anti-discrimination policy Anti-discrimination training for managers Financial compensation |
Year | 2016–2017 |
Summary The complainant then discussed wages with co-workers who advised they were being paid more than the complainant. The complainant alleged that the only exception to the rates of pay were workers of Pakistani extraction who were paid less per hour than other workers. When the
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Entertainment venue excluded Asian customers
Type of outcome | Conciliation |
Contravention | Discrimination |
Attribute | Race |
Area | Supplying goods or services |
Outcome |
Implement anti-discrimination policy Staff training Reimbursed entry fee and taxi fare Donation to charity |
Summary After the complainant had bought a drink, the security staff approached him and instructed him to leave. When he asked why the guard replied, At the conciliation conference, the owner who had given the directions for the complainant and others to leave explained that the reason for their removal was because he thought they were associated with some people of South-East Asian appearance he had found snorting cocaine in the toilets. The owner apologised for the misunderstanding, agreed to implement an anti-discrimination policy for the venue, agreed to anti-discrimination training for staff, and repaid the complainant his entry fees plus his taxi fare. The complainant did not want financial compensation for his experience, but wanted to ensure that the venue personnel were aware that the conduct was unlawful. The venue owner offered to pay a nominal amount to the complainant or a larger sum as a donation to a charity of the complainant's choice. The complainant accepted the charity donation. |
Worker called offensive racist names
Type of outcome | Conciliation |
Contravention | Discrimination |
Attribute | Race |
Area | Work |
Outcome |
Apology and Acknowledgement Financial compensation |
Summary He alleged race discrimination during his ten month employment as a labourer in a manufacturing business. He claimed that his supervisor called him highly offensive names on a daily basis, became impatient with him or made fun of his English language skills, and generally treated him less favourably than other workers. The complainant raised his concerns with his employer, who did little to remedy the situation. The complainant claims he resigned his employment following racial harassment by his supervisor. At the conciliation conference the supervisor provided an emotional apology to the complainant acknowledging that he had treated the complainant unfairly. Although the company expressed a wish for the complainant to return to their employment, the complainant accepted a later financial offer of compensation and an apology for the hurt and humiliation experienced by him. |
Racial abuse and threats at work
Type of outcome | Conciliation |
Contravention | Discrimination |
Attribute | Race |
Area | Work |
Outcome |
Apology Restore sick leave balance Make an educational video Ongoing formal workplace training |
Summary The employer provided the complainant with counselling, but he had taken sick leave as a result of the stress the event had caused. The complainant had expected the co-worker to be dismissed immediately, and he felt that his employer had not treated his complaint with the seriousness it deserved. He made a complaint to the Commission. Before the conciliation conference the co-worker provided a written response in which he admitted the events, with some minor differences about the context in which they occurred. The written response included an apology to the complainant. At the conciliation conference the complainant talked about the effect that the incident had on him, and his ability to cope at work and at home. The co-worker reiterated his apology, and disclosed that he also had been the subject of racial abuse in the past which made him more ashamed of what he had done to the complainant. The complainant accepted the apology. The employer agreed to:
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