Accessing information

The Right to Information provides options for accessing information including the QHRC's:

Some documents are currently only available as PDF format. Should you have difficulty accessing this information please contact the Right to Information Co-ordinator, who will endeavour to meet any reasonable request for an alternate version of the document without charge.

The Right to Information does not replace our existing administrative release processes.

If the information you want is not on our website, contact us to see if we have it and can release it to you informally.

You can make a formal application for access to information that is not your personal information.

A prescribed application fee and other charges apply under the Right to Information Act 2009. The fees and charges include:

  • an application fee of $50.80;
  • a processing charge of $7.85 for each 15 minutes or part of 15 minutes spent processing the application, if it takes more than 5 hours to process the application;
  • any actual access changes, and $0.25 for each page of black-and-white photocopy of a document.

An application must be made using the approved form.

Send the completed form with the application fee to:

Right to Information Co-ordinator
Queensland Human Rights Commission
PO Box 15565
City East QLD 4002

or email to rti@qhrc.qld.gov.au.

If you are unable to download or access the form in this format (PDF) please contact the Commission's RTI Co-ordinator by phone 1300 130 670 or email rti@qhrc.qld.gov.au.

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Accessing or amending your own personal information

If you want to access or amend your own personal information, you can make an application under the Information Privacy Act 2009 in the approved form.

There is no applicable fee to do this.

Please note that evidence of identity (for example, passport, birth certificate, driver licence) is required within 10 days of your application. A photocopy of a document must be certified as being a correct copy of the original by either a lawyer, notary public, commissioner for declarations, or a justice of the peace.

Send the completed form to:

Privacy Officer
Queensland Human Rights Commission
PO Box 15565
City East QLD 4002

or email to privacy@qrhc.qld.gov.au.

If you are unable to download or access the form in this format (PDF) please contact the Commission's Privacy Officer by phone 1300 130 670 or email: privacy@qhrc.qld.gov.au.

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Administrative release

The Queensland Human Rights Commission strives to be open and accountable, and to provide as much information as possible.

Much of the work of the Commission involves personal and confidential information, particularly in the complaint handling function. In general, the Commission's complaint handling function is confidential to the parties to the complaint. Complaint parties will be provided with all documents submitted by a party relevant to applying natural justice.

The Commission has developed a policy for the administrative release of documents on complaint files to complaint parties.

Administrative release of documents on QHRC complaint files policy (MS Word Document, 83.0 KB) .

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