Our decisions
Policy proposals and decisions. Decision making processes, internal criteria and procedures, consultations.
Submissions
Access our Submissions to public consultations
Fee for Service
Download our Fee for service guidelines (MS Word Document, 133.5 KB)
Complaint handling
- Checklist for assessing complaints - Request this information
- Complaint handlers' manual: ADA - Request this information
- Complaint handlers' manual: HRA - Request this information
- Standard letters - Request this information
- Guideline: Section 88 recommendations (PDF File, 156.1 KB)
- Guideline: Publishing human rights complaints (PDF File, 157.1 KB)
Referral agreements
- Referral agreement between QHRC and Crime and Corruption Commission under the Human Rights Act (PDF File, 319.9 KB)
- Referral agreement between QHRC and the Office of the Health Ombudsman under the Human Rights Act (PDF File, 5.0 MB)
- Referral agreement between QHRC and the Office of the Information Commissioner under the Human Rights Act (PDF File, 354.2 KB)
- Referral agreement between QHRC and the Queensland Ombudsman under the Human Rights Act (PDF File, 473.5 KB)
Public Interest Disclosure
- Public Interest Disclosure Policy (MS Word Document, 177.9 KB)
- Guideline: Overlap of Public Interest Disclosures and complaints under the Anti-Discrimination Act 1991 and the Human Rights Act 2019.(MS Word Document, 98.2 KB)
Access
Some documents listed in the publication scheme are currently only available as PDF. Should you have difficulty accessing this information please contact the Right to Information Coordinator at rti@qhrc.qld.gov.au, who will endeavour to meet any reasonable request for an alternate version of the document without charge.
