Our policies

Our current written protocols for delivering our functions and responsibilities, grouped under subject headings.

Governance

• Policy on policies (MS Word Document, 159.8 KB)
• Acknowledgement of traditional owners protocol (MS Word Document, 23.6 KB)
• Administrative release of documents on QHRC complaint files policy (MS Word Document, 185.0 KB)
• Conflict of interest policy (MS Word Document, 193.7 KB)
• Employee complaints policy (PDF File, 519.6 KB)
• Gifts and benefits
• Service Feedback (This document applies to complaints about: our service,our publication scheme and information privacy.)
• CCTV Policy (MS Word Document, 1.8 MB) and CCTV Processes (MS Word Document, 4.4 MB)
• Complaints about the Commissioner section 48A of the Crime and Corruption Act 2001 (MS Word Document, 166.5 KB)
• Customer complaint management policy  (MS Word Document, 183.2 KB)
• Publication scheme policy (PDF File, 280.0 KB)

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Human resources

• Breastfeeding and work policy
• Code of conduct (From 1 June 2011, the Code of Conduct for the Queensland Public Service applies to the QHRC)
• Discrimination and sexual harassment in the workplace policy (MS Word Document, 176.4 KB)
• Domestic and family violence policy (PDF File, 302.3 KB)
• Equity contact officer guidelines (PDF File, 365.2 KB)
• Workplace Behaviour Policy (PDF File, 465.1 KB)
• Vicarious liability policy (PDF File, 265.3 KB)

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Information technology

• Queensland Government: Use of internet and email policies
• Website and intranet content management policy (PDF File, 611.7 KB)

Public Interest Disclosures

• Public interest disclosure policy (MS Word Document, 182.8 KB)

Training

• Fee for service guidelines (MS Word Document, 133.5 KB)

Short information sheets for enquiries

• Check In Qld app/QR codes - Request this information
• Mandatory influenza vaccines in aged care - Request this information
• Mandatory masks - Request this information
• COVID vaccinations - Request this information
• Child protection - Request this information
• Blue card decisions - Request this information

Fact sheets on the application of the Human Rights Act (in addition to those available on our fact sheets page)

• Strip searching in prisons and youth detention  - Request this information
• Segregation and seclusion in prison and youth detention - Request this information
• Youth detention and human rights - Request this information
• Authorities to assist statutory interpretation - Request this information

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