Our training courses
Our scheduled public training sessions are listed on our training calendar. You can register online or get in touch with our team to talk about your specific needs.
We also offer tailored training to meet your organisation’s specific needs. Contact our Community Engagement team on 1300 130 670 or email to discuss your needs.
- Contact Officer
- Contact Officer: refresher
- Business benefits of inclusion and diversity
- Introduction to the Anti-Discrimination Act
- Introduction to the Anti-Discrimination Act for managers
- Introduction to the Human Rights Act
- Managing complaints
- Recruitment and selection
- Tips and traps for advocates in QHRC conciliation conferences
- Unconscious bias
- Gender identity and discrimination
- Age-friendly communities
|Course length:||7 hours|
Contact Officer: refresher
This course has been designed specifically for current contact officers who need to keep their skills and knowledge of the role and relevant legislation up-to-date. It is a practical session designed to provide an opportunity for contact officers to problem solve the challenges of the role. Refresher training is recommended every 2-3 years for active contact officers.
|Course length:||4 hours|
We strongly recommended participants have previously completed our full day Contact Officer course.
The business benefits of inclusion and diversity
|Course length:||3 hours|
Introduction to the Anti-Discrimination Act
This interactive course provides a basic introduction to the key elements of anti-discrimination law in Queensland. No previous knowledge is needed.
|Course length:||2 hours|
Introduction to the Anti-Discrimination Act for managers
This course takes a more in-depth look at the key elements of anti-discrimination law in Qld with additional focus on the responsibilities of managers, legal obligations of employers and how these affect management decisions.
Introduction to the Human Rights Act
This course provides a basic introduction to the key elements of human rights law in Queensland.
Managing complaints in the workplace
This course offers the chance to consider and discuss the best way for complaints to be managed in the workplace.
Any person responsible for managing complaints. Participants should have general knowledge of behaviours defined under anti-discrimination laws prior to attending.
Recruitment and selection
Anyone involved in recruitment and selection processes
Tips and traps for advocates in QHRC conciliation conferences
This presentation is recommended for both new and experienced advocates. The course has been developed in conjunction with QUT Law Faculty.
This course is for anyone who wants to better understand their own biases and how they affect day-to-day decision making. It is particularly beneficial for human resource practitioners and managers who are responsible for recruitment, policy development, people management and organisational culture.
|Course length:||4 hours|
Gender identity and discrimination
This course provides participants with an understanding of gender identity as defined by the Anti-Discrimination Act 1991 and the protections provided by the Act for trans and gender diverse people.
|Course length:||1.5 hours|
|Recommended for:||anyone gender transitioning or supporting someone who is gender transitioning in the workplace.|
This 1 hour session is available free of charge as part of QHRC’s commitment to the Queensland: an age -friendly community strategy. It provides a basic introduction to the key elements of anti-discrimination law in Queensland, with particular focus on age discrimination and the inclusion of people of all ages.