We are an independent statutory body established under the Queensland Anti-Discrimination Act 1991. We were formerly the Anti-Discrimination Commission Queensland, and were renamed the Queensland Human Rights Commission on 1 July 2019. We still handle complaints and training on discrimination, vilification, victimisation and sexual harassment, under the Anti-Discrimination Act 1991 (Qld).
We support businesses, state and local government, the community sector and people throughout the state.
Our work includes:
- resolving discrimination complaints;
- delivering training to business, government and the community on discrimination and human rights; and
- promoting public discussion on human rights.
Our head office is in Brisbane. We have regional offices in Cairns, Townsville and Rockhampton.
We receive complaints of discrimination, sexual harassment, vilification, victimisation and other breaches of the Anti-Discrimination Act 1991 . We also take complaints of reprisal under the Public Interest Disclosure Act 2010 .
From 1 January 2020 our complaints process will include human rights complaints. This means that if you feel your human rights have been breached by a public entity, you may be able to lodge a complaint with us here at the Commission. This will only apply to breaches which occur after 1 January 2020.
There is a two-tiered system for resolving complaints. A conciliation by the Commission is the first stage, and many of the complaints we receive are resolved this way. The conciliation process is confidential, free, and flexible. We are an impartial third party during the conciliation process. Our role is to help the parties to consider different options to resolve the complaint. This might be an apology, change of policy, compensation, or another outcome. Complaints can be settled a range of ways in this process.
Complaints we cannot resolve can progress to a hearing by a tribunal, if the complainant chooses. Work-related complaints are heard at the Queensland Industrial Relations Commission. All other complaints are heard by the Queensland Civil and Administrative Tribunal.
- standardised courses for business, government, and institutions. These are available in Brisbane and major regional centres throughout the year;
- tailored sessions to suit particular industries or workplaces; and
- free training for community organisations.
Courses range from general introductory sessions to more focused training for specific roles or workplaces. Training is offered in nine locations across Queensland.
Promoting human rights
We work to promote human rights in a number of ways. These include partnerships with government and community bodies, organising and attending community events, and taking part in forums and focus groups, through our community engagement work.
We also provide submissions to state and federal consultations on the development of laws and policies.
We contribute to reports on Queensland compliance with International Labour Organization instruments, and from 2020 we will be publishing annual reports on the operation of the Human Rights Act.
In partnership with QPAC, we hold the Mabo Oration every two years, as part of our commitment to the Aboriginal and Torres Strait Islander peoples of Queensland. The most recent Mabo Oration was held in June 2019.