Privacy

Purpose 

Type of information

Why is it collected?

How is it used?

How is it disclosed?

Enquiries

Names, contact details, broad demographic information, details of the enquiry.

To allow QHRC to respond to the enquiry.

To provide information and resources to the enquirer and compile relevant statistics to help improve services and for publication (in a de-identified form).

To assist with the enquiry but only with the consent of the enquirer.

May be disclosed if welfare check needed or threat of harm to third party.

Complaints

Names, contact details, individual respondent information, complaint details, and demographic information.

To manage complaints made under the Anti-Discrimination Act 1991 (Qld) (the AD Act)and the Human Rights Act 2019 (Qld).

To determine whether QHRC can accept the complaint and, if so, attempt to resolve it. For research, statistics, reports and case studies, to improve services, educate and make recommendations for change. (in de-identified form)

Parties to the complaint.

May be disclosed to a tribunal if complaint is referred or written agreement lodged.

May be disclosed if welfare check needed or threat of harm to third party.

Community engagement

Names, contact details, personal details, opinions, photos

To hold events, and to produce materials to promote the work of the QHRC.

Attendance registers; providing information; incorporated into resources, social media posts, and other publications.

Personal information is only incorporated into resources, social media posts and other publications with consent.

Research, reviews and projects

Names, contact details, demographics, experiences, views and opinions on issues within the scope of the research, review or project.

To undertake research, reviews or conduct projects relevant to QHRC’s functions.

To understand more about the issues, to test and analyse the evidence received, and to inform the development of recommendations, reports and other resources.

Names and identifying details only shared and/or published in accordance with the purpose and guidelines established for the research, review or project and only with the consent of the individual.

Intervention notices

Names, contact details, legal proceeding details, evidence.

To facilitate interventions in court proceedings by the QHRC.

To assess whether the QHRC should intervene in court proceedings.

Nil

Applications under IP/RTI legislation

Names, contact details, evidence of identity, details of information sought/to be amended.

To deal with applications made under the IP Act and the RTI Act.

To make decisions under the IP Act and RTI Act.

Names and details of information sought may be disclosed for third party consultation.

Training information

Names, contact details, employment details and relevant training requirements

To coordinate and facilitate training.

To conduct training and improve the training service provided by the QHRC and to compile relevant statistics for internal use and publication (in a de-identified form).

Nil

CCTV footage (Brisbane Office)

Images of individuals attending the Brisbane office.

To ensure the safety and security of the premises, staff and other visitors.

To monitor and maintain the security of staff and property.

For the purpose of assessing or investigating possible offences or incidents.

Human resource management information

Name, date of birth, contact details, next of kin, diversity information, driver’s licence, health information, visa status, criminal history check, training and development, photograph, qualifications, pay and other employment records.

To facilitate employment with QHRC.

Human resources management functions and to provide access to ICT systems, maintain network system performance and security, and emergency communications.

To entities who assist with QHRC employment including, the Department of Justice and Attorney-General for a criminal history check, the Australian Tax Office, and WorkCover where required.

Recruitment information

Names, contact details, applications for employment with QHRC, referee information, diversity information if required for the role, panel notes.

To facilitate QHRC recruitment

For the purpose of conducting the recruitment process and selecting employees.

To conduct referee checks.

External selection panel members.