We provide education services to build knowledge, develop skills and capabilities, and foster a culture of human rights and respect.
We deliver education services on a range of topics for individuals and organisations, including:
- Queensland’s Human Rights Act
- Queensland’s Anti-Discrimination Act
- sexual harassment
- diversity, inclusion and belonging
- Contact Officer training and refreshers
- gender identity in the workplace.
Benefits
Our education services help you to:
- promote a culture of human rights and respect to foster a fair and productive workplace
- stay up to date with current legislation and workplace policies
- consider how to make the law real in your workplace through applied scenarios and activities
- understand options to respond to incidents of discrimination, sexual harassment, victimisation and vilification, including the role of allies and active bystanders
- build knowledge of intersectional impacts of harmful behaviours in the workplace, and the importance of trauma-informed, person-centric responses
- give proper consideration to human rights in decision making
- take action to demonstrate compliance with Queensland human rights laws.
Our approach
Creating a culture of respect for human rights requires commitment at all levels. That is why we tailor our training to meet the unique needs of individuals, organisations and communities.
Our training is designed to:
- raise awareness—build knowledge of rights, responsibilities, and where to find more information.
- develop skills and capabilities—equip participants to identify opportunities and risks, to act compatibly with human rights and prevent discrimination through practical, relevant steps.
- foster cultural change—embed human rights and respect into the vision, values and practices of organisations and communities.
We take a strengths-based and trauma-informed approach, centring the needs of the people and organisation, leveraging the lived experience, skills and capabilities within your organisation.
We are committed to delivering high-quality education. Every session is reviewed and evaluated to ensure continuous improvement. Upon request, we can provide a de-identified summary of participant feedback.
Our educators are available to debrief and discuss further education needs to continue to build skills and capabilities through incremental, tailored learning.
Types of learning
We offer
- online self-paced modules (eLearning)
- public live workshops (delivered in-person, virtually, or hybrid)
- private live workshops (delivered in-person, virtually, or hybrid)
- customised services.
Our fees
The Education Services team operates on a fee for service basis.
Prices are structured differently for each service.
eLearning
Our eLearning courses incur a flat rate fee of $17 per learner per course.
The following four courses will be released from July 2026:
- Foundations: Human Rights for public entities
- Foundations: Anti-Discrimination in Queensland
- Foundations: Preventing and responding to sexual harassment in Queensland
- Foundations: Diversity, inclusion and belonging in Queensland
Public workshops
Public workshops are on a scheduled basis. We set our public session training calendar every 6 months. Individual learners and small groups of up to nine participants per organisation can book into these sessions. We cap attendance at 30 people per workshop. These workshops are delivered in-person at our Brisbane office, virtually and in hybrid formats (with attendees both in-person and attending virtually).
Private workshops
We offer private workshops for organisations with 10 or more participants. For private workshops, the booking party can:
- choose a standard course or request the inclusion of tailored scenarios to meet the group's specific needs
- choose for the course to be delivered at our offices in Brisbane or Cairns, the organisation’s premises or another convenient venue, or via Teams
- schedule the session for a time that suits the organisation.
Customised services
The Commission offers customised education services including:
- Conference education sessions
- Resolution outcome sessions
- Customised workshops.
Fee reduction and waiver
We price our services to meet the needs of all Queensland organisations, including small and medium enterprises and community organisations. For organisations where affordability may be of concern, we can offer reduced fees, and in some cases fee waiver, depending on self-assessment of eligibility.