Complaints

We handle complaints under the Anti-Discrimination Act 1991. If you feel you may have experienced unlawful discrimination, sexual harassment, vilification, or another contravention of the Act, you may be able to make a complaint.

We also handle complaints under the Human Rights Act 2019. If you feel your rights have been unjustifiably limited by a Queensland public entity, you may be able to make a complaint.

Your complaint could be covered by the Anti-Discrimination Act, the Human Rights Act, or both. You don’t need to know if it’s a discrimination or human rights complaint in order to lodge it – we will contact you to discuss it after lodgement, to help figure out the best way of moving forward with it. You can also talk to us before you lodge it if you’re unsure or need any more information.

We attempt to resolve complaints through a dispute resolution process. The Commission is an independent body in this process and does not take sides, or have the power to decide if unlawful discrimination or other conduct has occurred.