Our services

The services offered by the QHRC include provision of a telephone enquiry service, training and education, management of complaints, Aboriginal and Torres Strait Islander peoples' outreach and the provision of print and non-print resources.

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Telephone enquiry service

Enquiry staff are available during office hours on a toll free telephone number or TTY.

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Training and education services

The QHRC offers training to increase community awareness of discrimination and human rights law in Queensland.

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Complaint management services

The Commission receives and deals with complaints of unlawful discrimination, sexual harassment, vilification, victimisation and other contraventions of the Anti-Discrimination Act 1991; breaches of the Human Rights Act 2019; and complaints of reprisal for making a public interest disclosure under the Public Interest Disclosure Act 2010.

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Aboriginal and Torres Strait Islander people

The Commission works to ensure issues important to Aboriginal and Torres Strait Islander peoples stay on the human rights agenda.

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Resources

The QHRC has a range of print and non-print resources, some of which are free of charge.

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Media

The Commissioner issues press releases and makes submissions to public inquiries.

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QHRC service feedback

The Commission is committed to delivering quality services that respond to the needs of the community. You can provide feedback, either positive or negative, from our Service feedback page.

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Access

Some documents listed in the publication scheme are currently only available as PDF. Should you have difficulty accessing this information please contact the Right to Information Coordinator, who will endeavour to meet any reasonable request for an alternate version of the document without charge.