The services offered by the QHRC include provision of a telephone enquiry service, training and education, management of complaints, Aboriginal and Torres Strait Islander peoples' outreach and the provision of print and non-print resources.
- Telephone enquiry service
- Training and education services
- Complaint management services
- Aboriginal and Torres Strait Islander people
- QHRC service feedback
Telephone enquiry service
Enquiry staff are available during office hours on a toll free telephone number or TTY.
Training and education services
The QHRC offers training to increase community awareness of discrimination law in Queensland.
Complaint management services
The QHRC receives and deals with complaints of unlawful discrimination, sexual harassment, vilification, victimisation and other contraventions of the Anti-Discrimination Act 1991, as well as.complaints of reprisal for making a public interest disclosure under the Public Interest Disclosure Act 2010 .
- Complaints Information and Procedures;
- Making a complaint;
- Responding to a complaint;
- Resolving a complaint;
- All about conciliation conferences;
- Video Working it through : a guide to the QHRC conciliation conference;
- Complaint form.
Aboriginal and Torres Strait Islander people
The Aboriginal and Torres Strait Islander Unit works to ensure issues important to Aboriginal and Torres Strait islander peoples stay on the human rights agenda.
The QHRC has a range of print and non-print resources, some of which are free of charge.
- Publications (including posters, rights cards and audio visual resources);
- Publications order form;
- Media releases;
- Information in community languages.
The Commissioner issues press releases and makes submissions to public inquiries.
QHRC service feedback
The QHRC is committed to delivering quality services that respond to the needs of the community. You can provide feedback, either positive or negative, from our Service feedback page.
Some documents listed in the publication scheme are currently only available as PDF. Should you have difficulty accessing this information please contact the Right to Information Coordinator, who will endeavour to meet any reasonable request for an alternate version of the document without charge.